To ease the inbound process for our teams, to ensure accuracy and speedy delivery we require goods to be prepared to the standards outlined below.
If this is not possible our inbound team will assist with this as a pre-inbound process that is charged at an hourly rate.
If deliveries are received that are not meeting this standard they will immediately proceed to resolve issues to ensure that inbound goods are not held up.
Photos or mock-ups of merchandise items must be provided prior to inbound being started. This includes, Prints, Clothing items etc.
Inbound delivery Standards
Inbound Stock Notification Management
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Ensure an Inbound Stock Notification is created prior to stock arrival.
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Provide an accurate delivery date and ensure this is updated with any changes.
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When creating in Ochre ensure a maximum of 50 different SKUs per notification.
Box Preparation
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Each box delivered should have the corresponding ship notice ID on the relevant box
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Each box delivered should have your company/client name as provided to Ochre.
Item Preparation
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Clothing items are pre-folded, or bagged
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All items are barcoded (Ochre will add a scancode if no barcode is provided)
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